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How to reset a lost or forgotten password

Find the help step to recovery your CakeDeliver account that you lost the password.

Average reading time: 526 words 2-4 minutes
How to reset a lost or forgotten password

If you forgot the password you use to sign in to account and you need help resetting your password, we can help by sending you a link to reset it.

We cannot tell you your current password, but we can certainly help you acquire a new one by sending a personalized link to your e-mail address. This way, you can securely change your password to whatever you want. If you visit us from a computer you have not used before, we will ask for complete verification of your account information before proceeding with the password change.

Locked out? CakeDeliver is a secure platform that protects your account from unauthorized access by limiting the number of login attempts. This feature ensures that only authorized users are able to access your account, keeping your personal information and sensitive data safe. In the event that you are locked out of your account, simply wait for one hour and try again. This cooldown period is designed to prevent brute-force attacks on your account, while still allowing you to regain access in a reasonable amount of time. CakeDeliver provides reliable and secure account protection, giving you peace of mind when using the platform.

Account password recovery

  1. Visit Forgot Password.
  2. Enter either the email address or phone number on the account.
  3. Select Submit.
  4. Check your inbox for a password reset email.
  5. Click on the URL provided in the email and enter a new password.

The password reset links included in these emails are time-sensitive. If you click the link and it doesn't work, try requesting a new one and use the link as soon as you can.

Not receiving the password reset email?

If you are not receiving the password reset email, there are a few things that you can do to try and resolve the issue. Firstly, it is important to note that it may take up to a few minutes for you to receive the code once you have initiated the reset process. This delay is normal, and you should wait for a few minutes before checking to see if you have received the email.

If you have waited for an appropriate amount of time and still have not received the email, the next step would be to check your spam or junk folder. It is possible that the email has been mistakenly marked as spam by your email client, and is therefore not showing up in your inbox.

Retrieve New Password

If the email is not in your spam or junk folder, there may be an issue with your email account or the email server. In this case, you should contact your email provider to see if they can help you resolve the issue. They may be able to provide you with more information about why the email is not being delivered, or offer suggestions for how to resolve the issue.

Not receiving the password reset email can be frustrating, but there are steps that you can take to try and resolve the issue. By waiting a few minutes and checking your spam/junk folder, you can increase the likelihood of receiving the reset code and regaining access to your account.

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