Sale Service Information
Inquiries about orders, delivery status, quality of service issues over the phone, online services and contact us as soon as possible, in order to obtain a detailed reply.
Contact ：Click Here
Business House：Monday-Sunday 08:00am - 02:00am
TaQBin Customer Service: +603-80226579
Customer satisfaction monitoring and other service issues Customer Service Mail
Customer Service ：+6012-7038561(WhatsApp, Line, weChat)
We will promptly arrange for staff to answer your questions after received your information .
Services: customer acceptance of all kinds of questions, comments and complaints . Your feedback is invaluable as we thank you for your help.
Missed Order/Order Delayed/Cake Damaged
Orders were paid on success , we did not do any process.
1. 100% full refund, customers can request a refund of the specified account or credit virtual account to cover the cost of the next online shopping;
2. According to customer specified period of time , we are free to reschedule delivery of the original order ;
Tips: You can order online order is complete, we did not pass received confirmation , please contact us , we will promptly resolved.
Force mature does not exist, but more than the agreed time of 3 hours ( suburb of 3-5 hours ) than not served or overnight delivery .
Solution: According to the original order or make up 50% of orders to send remittances into the ordered virtual account.
1. If our product has quality problems or damaged during delivery, we will replacement or return, if the loss of your interest, we will make the necessary consultations.
2. or 100% full refund.